Controller
GRIPS Industrial IT Solutions GmbH, Huttropstraße 60, 45138 Essen, Germany. Phone: +49 201 80054510. Email: info@grips-solutions.com.
Operation and hosting
When you visit this website, technical access data and server logs may be processed, including IP address, access time, requested content, transferred data volume, browser and device information, and referrer. Processing serves website operation, security and error analysis on the basis of Article 6(1)(f) GDPR. The website runs on the IONOS server infrastructure used by GRIPS. As the hosting provider, IONOS processes technical operational data as necessary for provision, security and maintenance.
Contact inquiries
When you use the contact form, we process your name, email address, selected topic and message, as well as any company and phone details you choose to provide, to respond to your inquiry. The legal basis is Article 6(1)(b) GDPR for pre-contractual or contractual inquiries and Article 6(1)(f) GDPR for legitimate business communication. Inquiries are transmitted to GRIPS server-side by email/SMTP. Recipients are GRIPS and, where technically necessary, hosting, email and IT service providers. Acknowledging this privacy information is not consent to advertising.
Contact form protection
To protect against abusive requests, the server uses a time-limited form verification and limits requests by IP address. Verification information is temporarily processed in memory. No external CAPTCHA provider is used. The legal basis is our legitimate interest in website security under Article 6(1)(f) GDPR.
Cookies, fonts and external links
Optional analytics cookies are set only with your consent. Advertising features are not used. Images and fonts are loaded from our own web server. The language is determined by the page address, without storing a language preference in your browser. External websites, such as LinkedIn and our product websites, are only opened when you follow a corresponding link. The privacy information on those websites applies to their processing.
Google Analytics 4 – optional
Where Google Analytics 4 is enabled on this website, we use the service provided by Google Ireland Limited, Ireland, only with your consent to analyse website use and improve our website. It processes page visits, session and usage information, browser and device details, approximate location and pseudonymous cookie identifiers. The IP address is processed when connecting to Google; according to Google, Analytics does not store it. We do not send form entries to Analytics. Page URLs exclude query parameters and fragments; referring URLs are limited to their origin. We do not use Google signals, advertising personalisation or user-provided data collection. Google Analytics is not loaded without consent. The legal bases are Article 6(1)(a) GDPR and section 25(1) TDDDG.
Storing your choice and withdrawing consent
We store your consent or refusal in your browser’s local storage for 180 days to respect your privacy preferences on subsequent visits. This storage is necessary for the setting you have chosen (section 25(2)(2) TDDDG); processing serves to fulfil our data protection obligations under Article 6(1)(c) GDPR. You can withdraw consent at any time using “Cookie settings” in the footer, with effect for the future. This does not affect the lawfulness of processing before withdrawal. If your browser cannot save your choice, it applies only to the current page.
Analytics retention and recipients
Analytics cookies last no longer than 180 days. Where audience measurement is enabled, we limit retention of user- and event-level Analytics data to two months, followed by Google’s monthly deletion process. Aggregated standard reports are not affected by this setting. Recipients include Google Ireland Limited and Google companies involved in processing. Google may also process data in the United States. Google LLC is certified under the EU–U.S. Data Privacy Framework; covered transfers rely on the adequacy decision under Article 45 GDPR. Further information on Google’s data processing and transfer frameworks is linked below.
Retention
Data is deleted once it is no longer required for the stated purposes, unless statutory retention periods, evidentiary interests or an ongoing business relationship require longer storage. Server log data is deleted according to defined technical and organizational retention periods.
Your rights
Under the GDPR, you have rights of access, rectification, erasure, restriction of processing, objection to processing based on legitimate interests and, where applicable, data portability. Contact info@grips-solutions.com to exercise your rights. You may also lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. The authority for North Rhine-Westphalia is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf, poststelle@ldi.nrw.de.
Automated decisions
No automated decision-making, including profiling, takes place.
Analytics settings and further information
How Google processes data · International data transfer frameworks